🚀 ShipOrPay

Last updated and effective date: 14 June 2025

PLEASE READ THESE TERMS CAREFULLY. THEY GOVERN YOUR USE OF THE SHIPORPAY SERVICE.

This document sets forth the legally binding terms and conditions for your use of the ShipOrPay website and all related services (collectively, the "Service"). By using the Service in any manner (e.g., initiating a project commitment), you agree to be bound by these Terms.

"The Site" refers to the website operated by ShipOrPay, including shiporpay.com, as well as any associated features, content, and functionalities offered by ShipOrPay.

1. Acceptance of Terms of Service

The Service is offered subject to your acceptance, without modification, of all these Terms of Service and all other operating rules and policies that may be published from time to time in connection with the Services by ShipOrPay. By accessing or using the Service, you signify your agreement to these Terms. If you do not agree to all the Terms, you may not access or use the Service. ShipOrPay may, in its sole discretion, refuse to offer the Service to any person or entity at any time.

2. Description of Service

ShipOrPay is a unique accountability platform designed to help users complete their projects by leveraging financial commitment and external accountability. Users can set project deadlines, commit funds to an escrow, and designate an accountability partner (supervisor/friend) who is notified via email and must confirm their role. If the project is not delivered on time, a portion of the escrowed funds is forfeited, and a part of this penalty can be directed to the accountability partner as an incentive.

3. User Obligations and Conduct

By using ShipOrPay, you agree that the Service is intended solely for legitimate project completion and accountability purposes. You agree not to use the Service for any fraudulent, illegal, or unethical activities.

You shall not (and shall not permit any third party to) take any action that:

• Would constitute a violation of any applicable law, rule, or regulation.
• Infringes upon any intellectual property or other right of any other person or entity.
• Is threatening, abusive, harassing, defamatory, deceptive, fraudulent, or invasive of another's privacy.
• Interferes or attempts to interfere with the proper working of the Service or any activities conducted on the Service.
• Bypasses any measures ShipOrPay may use to prevent or restrict access to the Service.
• Attempts to extract data from the Services, including web scraping, other than as permitted.
• Reproduces, duplicates, copies, or resells any portion of the Site, without our express written permission.

You confirm that you are at least 18 years old or have reached the legal age of majority in your country of residence to use this Service.

4. Payments, Fees, and No Refund Policy

Payment Processing: All payments are securely processed through Stripe.

Fees: ShipOrPay charges a fee for its service, starting at a minimum of 19% of the escrowed amount, which is only applied if the project deadline is missed and funds are forfeited.

No Refund Policy: You agree that ShipOrPay provides immediate access to its accountability service upon commitment. Due to the nature of establishing financial pressure and external accountability, once funds are committed to an escrow for a project, there are no refunds. This policy is fundamental to the integrity and effectiveness of the Service, as it prevents users from canceling the pressure to deliver. By proceeding with a commitment, you expressly waive any right to withdraw or seek a refund for escrowed funds.

Payouts: Initially, payouts will be reviewed by the ShipOrPay team and processed upon request via email. ShipOrPay is working towards integrating Stripe Connect for more automated payout options in the future.

5. Accountability Partner Role

When you submit an accountability partner's email as part of a project commitment, they will receive an automated notification of their role. They must actively confirm or deny their participation to become your designated accountability partner for that specific project. By confirming, they agree to act as a reviewer for your project's completion as per the terms set by you in ShipOrPay. In the event of a missed deadline and forfeited funds, a portion of the penalty, as determined by ShipOrPay, may be transferred to this confirmed accountability partner as an incentive for their role.

6. Intellectual Property

All ShipOrPay logos, marks, and designations are trademarks of ShipOrPay. All other trademarks mentioned on this website are the property of their respective owners. The content, features, and functionality of the Service are and will remain the exclusive property of ShipOrPay and its licensors.

7. Modification of Terms

ShipOrPay may, in its sole discretion, modify or replace any of these Terms of Service, or change, suspend, or discontinue the Service (including the availability of any feature or content) at any time by posting a notice on the ShipOrPay website or by sending you an email. It is your responsibility to check the Terms of Service periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

8. Service Termination / Project Forfeiture

ShipOrPay may terminate your access to the Service or forfeit project funds at any time if you fail to comply with these Terms of Service. If you wish to discontinue a project commitment, you may do so by not delivering your project; however, any funds committed to escrow for that project will be subject to the no-refund policy outlined in Section 4. Any funds forfeited will be non-refundable.

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ShipOrPay does not warrant that the Service will be uninterrupted, secure, or error-free. Your use of the Service is at your sole risk.

10. Limitation of Liability

In no event shall ShipOrPay, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

11. Indemnification

You agree to defend, indemnify, and hold harmless ShipOrPay and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your device; b) a breach of these Terms, or c) Content posted on the Service.

Your privacy is critically important to us. This Privacy Policy describes how ShipOrPay collects, uses, and discloses your personal information when you use our Service.

12.1. Information We Collect

Information you provide to us:

• Contact Information: When you initiate a project commitment, you provide your name and email address.
• Project Information: Details about your project, including descriptions, deadlines, and the escrow amount.
• Accountability Partner Information: The name and email address of your designated accountability partner.
• Payment Information: For processing transactions via Stripe, we collect necessary payment details. Sensitive payment card data is directly handled by Stripe and not stored on our servers.
• Communications: Any correspondence with us, such as support inquiries (via email or other methods).

Information we collect automatically:

• Usage Data: Information about how you access and use the Service, such as pages visited, features used, and time spent on the Service. This is primarily collected via Google Analytics.
• Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system. This data is processed by Cloudflare for website performance and security, and also by Google Analytics.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. (More details in the Cookie Policy below).

12.2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain the Service, including facilitating project commitments, escrow, deadline management, and payouts.
• To process your financial transactions through Stripe.
• To communicate with you, including sending service-related notifications, project updates, and for customer support (utilizing Brevo for email communications).
• To notify your designated accountability partner and facilitate their confirmation process (via Brevo).
• To monitor and analyze the usage of the Service, track website performance, and improve its functionality and user experience (using Google Analytics and Google Search Console data).
• To enhance website security and performance (via Cloudflare).
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations.

12.3. How We Share Your Information

We may share your information with third parties in the following situations:

• With Accountability Partners: We share your project details (description, deadline, your name, and email) with the designated accountability partner to enable their role in the Service.
• With Payment Processors: We share payment-related information with Stripe to process transactions.
• With Service Providers: We employ third-party companies and individuals to facilitate our Service. These include:
  • Stripe: For payment processing.
  • Brevo (Sendinblue): For transactional and marketing email communications.
  • Google Analytics: For website analytics and usage tracking.
  • Cloudflare: For website performance and security.
  • (Potentially other services that may appear in the future, subject to policy updates).
  These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

12.4. Data Retention

We retain personal information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, and comply with our legal obligations (e.g., tax records, transaction histories). Project-related data will be retained for a reasonable period after project completion or forfeiture to allow for dispute resolution or record-keeping.

12.5. Your Data Protection Rights

Depending on your location and applicable laws (e.g., GDPR), you may have the following rights regarding your personal data: the right to access, rectify, port, erase, restrict, or object to certain uses of your personal data. To exercise these rights, please contact us at [email protected].

12.6. Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We utilize services like Cloudflare to enhance website security.

This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

13.1. What are Cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

13.2. How ShipOrPay Uses Cookies

We use cookies for the following purposes:

• Essential Cookies: Necessary for the operation of our Service, enabling core functions like remembering project details during the commitment flow and facilitating secure payment processing (via Stripe).
• Analytics Cookies: To track information about traffic to the Service and how users use the Service (e.g., Google Analytics). This helps us understand user behavior and improve the Service.
• Performance and Security Cookies: Used by Cloudflare to enhance website performance and protect against malicious activity.

13.3. Third-Party Cookies

In addition to our own cookies, we also use various third-parties' cookies for specific functionalities. These include:

• Stripe: For secure payment processing.
• Google Analytics: For website analytics.
• Cloudflare: For performance and security.
• Brevo: For tracking email interactions (e.g., opens, clicks) related to communications you receive from us.

13.4. Your Choices Regarding Cookies and Google Consent Mode

Upon your first visit to the Site, you will see a cookie consent banner (e.g., implemented via Google Consent Mode or a similar solution) that allows you to accept all, reject non-essential, or customize your cookie preferences. Your choices here will influence how Google Analytics and other services process your data. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

14. Miscellaneous

These Terms constitute the entire agreement between you and ShipOrPay concerning the Service. If you have any questions about these Terms, the Privacy Policy, or the Cookie Policy, contact us at support at shiporpay.com If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.